Google Chrome

  1. Open Chrome on your computer
  2. At the top right-hand side of the page, click on the menu button which is represented by 3 dots
  3. Click on More tools then go down to clear browsing data
  4. At the top of the page, choose a time frame or to delete everything, select all time
  5. Move to Cookies and other site data and Cached images and files, and check the boxes
  6. Click Clear Data


  1. Open up your Safari on your Mac computer
  2. Click on Safari at the top left-hand side of your browser 
  3. Click on Preferences and then click on the Advanced tab
  4. Click Show develop menu in the menu bar
  5. Once develop appears on the menu bar, click on it and go down to Empty caches. Click it to clear the cache

Mozilla Firefox

  1. Open Mozilla Firefox on your computer
  2. Click on the Menu button at the top right corner of the page
  3. Scroll down the menu until you see the Library and click it
  4. Then click History and then Clear recent history
  5. A screen will pop to allow you to choose a time range to clear the data. We would recommend putting this to everything
  6. Select either Cookies or Cache or both depending on what you are trying to do
  7. Make sure the items you do not want to delete are not selected
  8. Click OK to clear your choices and then close the window

Microsoft Edge

  1. Open Microsoft Edge on your computer
  2. Click on the Menu button at the top right corner of the page
  3. Go down and then click Settings
  4. On the left-hand side, you will then see Privacy, search, and services. Click this once located
  5. Go down to Clear browsing data and click on Choose what to clear
  6. You can select your time range here, and we recommend clearing all
  7. Then select the options you wish to clear Cookies and/or Cached images and files
  8. Click clear now