The main factors that can affect your speed are as follows:


Connected via Wi-Fi

  • Physical Distance from the router
  • Poor router positioning
  • Wireless Interference
  • Outdated router
  • Router fault
  • Connected to the wrong Wi-Fi signal, for ex.: 2.4Ghz or 5Ghz
  • A device's Wi-Fi card unable able to handle the speeds provided
  • Too much bandwidth being used on the connection at that point in time
  • Fault on the incoming line from the provider
  • Network contention on the provider's side 
  • Weather (For satellite and wireless providers)
  • Line of sight impacted (wireless providers)
  • Usage. Some providers will limit your speed if you go over the usage allowance


Connected via Ethernet Cable

  • The wrong type of ethernet cable is being used, Cat5e cable is the minimum required
  • NIC or Network Interface Card on the computer cannot handle the incoming speed
  • Too much bandwidth being used on the connection at that point in time
  • Fault on the incoming line from the provider 
  • Network contention  on the provider's side  
  • Internal equipment may be faulty
  • Weather (For satellite and wireless providers) 
  • Line of sight impacted (wireless providers) 
  • Usage. Some providers will limit your speed if you go over the usage allowance