Check the router

  • Some routers will have the password underneath, or on the back of the router printed on a white sticker. It can be named one of the following: wireless password, wireless passphrase, or WPA key. If the password was ever changed, then the default one on the sticker will no longer be valid.


Try common router default passwords

  • Some routers' default passwords can be generic, so try 11111111 or 12345678


Use a device currently connected to the Wi-Fi


If you have a device currently connected to the Wi-Fi, you can use this to retrieve the wireless password by following the steps below:


Step 1


You will need your router's IP address. This may be located under the router along with the username and password. If you are unable to locate it, follow these steps:

  1. Open your command prompt (You can do this by typing cmd into windows search and clicking on the command prompt application) 
  2. Once open, type ipconfig and press enter
  3. Look through the results and find your default gateway. This is your router's IP address.


Step 2


Once you have located your router's IP address, open your web browser and put the IP address in the web address bar. This will bring you to a login screen where you will need to:

    1. Enter your username and password. 

        *You can find this underneath your router. If not, a quick google search "What is my router's username and password" along with the brand/model name should give you the info required.

    2. Once you are logged into the router, click on the wireless section, and then go through the settings until you see wireless security. Look for either a wireless passphrase or wireless security key. Next to these phrases is the Wi-Fi password. 


Now that you have the Wi-Fi password, you can use it to connect the other devices. We recommend writing the password on a sticker and putting it underneath the router for future reference.



Using a computer and an ethernet cable


If your laptop has an ethernet port, you can retrieve the wireless password by following these steps:


  1. Connect your laptop to your router with an ethernet cable. Make sure it's plugged into any of the LAN sockets.
  2. You then need to get your router's IP address. This is located underneath the router along with the username and password. If you cannot locate it, follow the steps below:
    1. Open your command prompt (You can do this by typing cmd into windows search and clicking on the command prompt application) 
    2. Once open, type ipconfig and press enter
    3. Look through the results and find your default gateway. This is your router's IP address.


Step 2


Once you have located your router's IP address open your web browser and put the IP address in the web address bar. This will bring you to a login screen where you will need to:    

    

    1. Enter your username and password. 

        *You can find this underneath your router. If not, a quick google search "What is my router's username and password" along with the brand/model name should give you the info required.

    2. Once you are logged into the router, click on the wireless section, and then go through the settings until you see wireless security. Look for either a wireless passphrase or wireless security key. Next to these phrases is the Wi-Fi password.


Now that you have the Wi-Fi password, you can use it to connect the other devices. We recommend writing the password on a sticker and putting it underneath the router for future reference.



Reset the wireless router


If the above fails and you are unable to recover the Wi-Fi password, you can perform a factory reset on your router. This will reset the device to its original state and to its default Wi-Fi password. Keep in mind this will remove all configurations and any devices connected to it will need to be reconnected.